Warranty
Warranties
We want you to be able to enjoy the lasting durability and beauty of your new concrete floors with peace of mind. That’s why your concrete coatings are covered by our warranties.Â
We provide concrete coatings from the leading manufacturers with the leading warranties. Call us to learn more!
1 Day Concrete Coatings for Greater Cleveland, NE Ohio, & Western PA!
✓ 12 Hours - to walk on!
✓ 36 Hours - to move heavy items!
✓ 48 Hours - to drive on!
USE & CARE FOR DURALAST® POLYASPARTIC FLOOR COATING
The installation is weather and moisture dependent, therefore our installation crews are equipped with moisture meters to check the floor prior to installation. If rescheduling is needed, you will be given the next available installation date. Our primary focus is to ensure a quality installed product that will last for years to come!
To Prep the Area:
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Make sure the area is clear and moisture free. All rugs, mats, carpet, potted plants or other floor coverings must be removed early to allow the concrete to dry underneath where they were placed.
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Although our vacuum systems contain 95% of the dust generated, please remove items you want additionally protected.
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Please keep the walls clear 2’ above the floor so there is enough room for the equipment to operate.
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Avoid parking on the floor two days prior to installation to avoid air conditioner moisture pools or snow melt.
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No water must be on the floor at all.
When the Install is Complete:
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Do not close the garage door until the morning after install is complete.
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Please allow a minimum of 12 hours before walking on, depending upon humidity. Waiting until the next morning is ideal.
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You may drive on the floor 36 hours after install is complete, again depending on humidity.
Ongoing Maintenance:
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You will be pleased to know that your floor is easy to maintain!
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Sweep off sand and salt then rinse with water. A squeegee works great to clear water off the floor.
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If you prefer, you may use your favorite floor cleaner. We recommend Simple Green, Pine Sol, CLR, or Dawn Soap.
Avoid long-term exposure to bleach and stay away from acids and highly corrosive materials.
Neutral pH factor between 7 and 10 is recommended. -
For tougher cleaning, let the cleaner sit on the floor for 5–10 minutes and scrub with a scrub brush or stiff bristle broom, followed by a rinse for a revitalized floor.
If you are available at the time of installation, our foreman will review your project and answer any questions you may have. Please have payment available upon completion to send with the crew. We appreciate your business and look forward to helping you with another project in the future.
Thank you for choosing J&P Coatings for your concrete floor solution.
DURALAST® CONCRETE COATINGS WARRANTY
Duralast® Concrete Coatings will warranty the coverage for the lifetime of the original purchaser, for the service life on the floor.
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The warranty applies to flaking, chipping, separating, or delamination of the coating, as a direct result of product failure. Providing the job has been paid in full to terms, and the coating has been installed by a trained professional to prepared exterior, interior, or horizontal surfaces, Duralast® Concrete Coatings warrants that all DCC will be free from defaults under these conditions and will perform without failure for the lifetime of the original customer. Replacement is limited to the cost of materials at the choice of Duralast® Concrete Coatings to provide the materials to fix or repair failed areas. The installer will provide the time to repair any issues in a timely manner and shall discuss the matter with the owners of DCC before proceeding forward to resolve any questions regarding the process required to patch failing areas of the recoat if all areas DCC deems advisable. The warranty does not stand for product applied or installed on areas not intended for use.
EXCLUSIONS ON WARRANTY
Duralast® Concrete Coatings will not be liable for:
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Any customer damages, fire, heat (over 200°), smoke damage, abuse, chopping, accident, animal clawing or chewing.
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If surface was not prepared properly as per DCC instruction guide or as instructed during training.
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If installed over existing coatings, paint or sealers or mixed with improper thinners or solvents or improper mixing ratios (different than directed in instructions).
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Proper concrete surface preparation must be achieved by grinders approved by Duralast® Concrete Coatings to remove any salt, oil residue, paint, sealers, waxes, coatings, curing compounds, grease, water repellants or any other impediment to adhesion.
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Must test moisture of surface prior to installation to check for moisture presence.
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Surface must have a minimum of 50 to 100 grit profile.
TO FILE A CLAIM:
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Promptly notify Duralast® Concrete Coatings, by whom the coating was installed and the installation date. Provide information on type of material and description of problem. DCC will make arrangements to speak with installer, investigate the issue and will initiate any work orders needed for warranty work that may be required.
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Duralast® Concrete Coatings reserves the right to inspect the defective material at the factory laboratory.
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This warranty shall be limited to replacement materials to the installer and determined by the amount required to replace the defective product.
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Installer will be responsible for any remaining cost of installation or product price increase above purchase price.
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Our Mailing Address:
Duralast® Concrete Coatings
19427 Notesine Rd. Woodburn, IN 46797
EXCLUSIONS OF WARRANTY:
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No individual, company, or installer is authorized to make or offer any additional or modified warranties on our behalf.
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Duralast® Concrete Coatings will not be liable for any lost profits, incidental or consequential arising from the use of floor coating.
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Some states do not allow limitations on the length of the warranty. Please check your state to determine if these exclusions apply to you.
